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JOB OVERVIEW:
ITRADE is seeking aConcierge Security Engineer(CSE) to join our team inFort Lauderdale, FL , for an internship opportunity. The Concierge Security Engineer will build and maintain strong customer partnerships while delivering customized security solutions. Core duties include investigating security incidents, configuring and troubleshooting data sources, and ensuring smooth service delivery. Respond promptly to customer requests for guidance, information, or support, coordinating with other teams when needed. Foster proactive communication and collaboration with internal and external stakeholders.
The Concierge Security Engineer (CSE) role is an excellent internship opportunity for a highly talented, high-potential aspiring cybersecurity analyst who thrives in a highly dynamic environment. This opportunity combines the expertise of an IT Security Analyst, Security Architect, and Incident Response Consultant. Success requires strong technical capabilities and the ability to communicate complex security concepts clearly and effectively to a non-technical audience.
RESPONSIBILITIES:
Build and nurture exceptional customer relationships, ensuring a strong and lasting partnership
Deliver security solutions directly to customers, including configuring, troubleshooting, and verifying data sources
Respond promptly to customers' requests for guidance, information, or support, escalating issues as necessary and coordinating with other teams to ensure resolution
Proactively engage and communicate with internal and external stakeholders to foster collaboration and transparency
Serve in a multifaceted role that blends responsibilities of an IT Security Analyst, Security Architect, and Incident Response Consultant
REQUIREMENTS:
Bachelor's degree in Computer Science, Information Security, or related discipline
Strong understanding of IT security principles, standards, and best practices
Experience with security information and event management (SIEM) platforms
Excellent communication skills with the ability to convey complex technical concepts to non-technical audiences
Knowledge of leading security frameworks such as NIST, ISO 27001, CIS
Proficiency with security tools, threat detection techniques, and incident response procedures
Strong analytical skills, a problem-solving mindset, and a commitment to delivering excellent customer services
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